Last Updated:3/27/25 

Mend Physical Therapy is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.mendthebody.com/. Please read this policy carefully to understand our views and practices regarding your personal data.  

Information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.  

1. Information We Collect

We may collect and process the following types of personal data:

  • Personal Information: Name, email address you provide when you reach out to us.
  • Health Information: Any health-related details you voluntarily provide through contact forms or appointment requests. 
  • Usage Data: IP address, browser type, operating system, pages viewed, and other technical details. 
  • Cookies and Tracking Technologies: We use cookies to enhance user experience and analyze website performance. 
  • Text Messaging Data: After reaching out to us, if you opt-in to receive text messages, we may collect and store your phone number and any message content exchanged.  

2. How We Use Your Information

Once you request an appointment with us and voluntarily give us your contact information. We may use the collected information for the following purposes:

  • To schedule and manage appointments. 
  • To respond to inquiries or provide customer support. 
  • To send newsletters, updates, or promotional materials (with your consent). 
  • To improve website functionality, security, and user experience. 
  • To comply with legal obligations and protect against fraud or security risks. 
  • To send appointment reminders, follow-ups, and other service-related messages via text messaging (with your consent).

3. How We Share Your Information

SMS opt in and Phone numbers collected for Communications purposes will not be shared with Third parties and affiliates for Marketing. However we may share your data with:

Legal Authorities: When required by law, such as responding to legal requests or protecting rights and safety. 

4. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, or destruction. However, no online platform can guarantee 100% security.

5. Your Rights and Choices

Depending on your location, you may have the following rights:

  • The right to access, update, or delete your personal information. 
  • The right to opt-out of marketing communications. 
  • The right to restrict processing or request data portability. 
  • The right to withdraw consent at any time. 
  • The right to opt-out of text message communications by replying "STOP" or contacting us directly. 

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. 

8. Contact Us

If you have any questions about this Privacy Policy, you can contact us at: 

Mend Physical Therapy
5841 Whitmore Lake Rd.
Suite C
Brighton, MI 48116
julie@mendthebody.com
810-991-9582

By using our website, you consent to the terms outlined in this Privacy Policy.